Your Union for Market Research and Call Centre Workers
We capture information that informs public policy and services.
For more than twenty years we’ve had an industry agreement that lifts the floor for all market research workers, providing decent pay and conditions wherever the work is done in Australia. Whether on the phone or face to face, we capture important data about social projects and various programs run by government and business.
We organise with call centre workers to challenge job insecurity, workplace surveillance and increasing performance targets and intensification.
Many of us are younger workers and students, from all walks of life. Together we are campaigning to ensure all market research and call centre workers have good pay and conditions, and respect at work.
United Workers Union is our union for market research and call centre workers.
UWU represents over 150,000 workers from all walks of life across Australia. Throughout our history, we’ve shown when working people come together, we win.
We fight hard for jobs you can count on, decent pay and conditions, and respect at work. Your union is here to help you, we provide a range of quality services, benefits and representation when you need it.
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Join the union for market research and call centre workers
Standing together, we can change our workplaces.